Oct
1
New rules impose standards on mortgage loan servicers
Posted by edne543 under Ask a REALTOR, For Buyers, For Realty Professionals, For Sellers, General Information, RE/MAX
Updated: October 1, 2010, 10:59 AM
FlashReplace.replace(“sky-ad”, “http://tbn-ads.s3.amazonaws.com/city-mattress/DollarSale160x601.swf”, “sky-ad-id”, 160, 600, 7, {“flashvars” : “clickTag=http://us.ard.yahoo.com/SIG=16117le41/M=600971608.601220802.447649551.447649551/D=ncbz/S=2022775705:AP35/Y=PARTNER_US/L=f22fde32-cd73-11df-a26f-43fe7681b9ae/B=7DVALNFJo9Q-/J=1285948371288254/K=TgUki2mDu16NsIYDW1ZMDQ/EXP=1285955571/A=1922640182015177367/R=1/X=2SIG=000000000/*http://www.citymattress.com/promotions.asp”});New state regulations going into effect today will impose standards on the conduct and practices of mortgage loan servicers handling New York mortgages, while setting up additional protections for consumers.The rules, issued in early August but effective Oct. 1, impose a new duty on loan servicers to pursue “loss mitigation,” such as modifying the loan terms or conducting a “short sale,” to avoid foreclosures that could be prevented.
Under the rules, servicers must now have enough staff, written procedures for handling consumer questions and complaints promptly, and procedures for making sure that consumers don’t have to submit multiple copies of documents. Servicers must also avoid foreclosures if a homeowner is being considered for or is already in a trial or permanent modification.
The rules are similar to the voluntary guidelines for servicers under the Obama administration’s Home Affordable Modification Program but can now be enforced by regulators.
The regulations also prohibit unfair or deceptive business practices, and set standards for day-to-day dealings with borrowers. Servicers will have a “duty of fair dealing” that says they must act in good faith with borrowers and provide them with clear and accurate communications. That includes “plain language” annual account statements and clear disclosure of payments made on taxes and insurance premiums.
Servicers also must have standards for promptly crediting payments from borrowers and for handling late payments. Late fees are restricted. And servicers are barred from placing insurance on a property without the borrower knowing.
The regulations implement parts of the state’s 2008 Mortgage Lending Reform Law, which was designed to address the foreclosure crisis and protect consumers in subprime and “high-cost” mortgages.
“New York State is continuing to take important steps toward ensuring that we will not see another mortgage and foreclosure crisis spurred on by irresponsible lenders or by unscrupulous individuals taking advantage of cracks in the system,” Banking Superintendent Richard H. Neiman said.
Earlier regulations, adopted in July 2009, set up procedures to register mortgage loan servicers in the state, and the companies were required under the 2009 Mortgage Foreclosure Law to send preforeclosure notices to borrowers at risk of foreclosure at least 90 days before proceedings begin. They must also file confirmation of those notices with the state.
State regulators share some of the data with housing counseling agencies to help direct foreclosure prevention services to those in need. Regulators also use the data to track defaults statewide.
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